Preventing Confidentiality Breaches in Key Positions & Resolving a Case of Business Espionage

Problem

A client approached Global Entity Research (GER) after an anonymous tip suggested their star sales manager, Adam, was diverting sales to a competitor. Over six months, Adam’s portfolio saw a 25% sales drop, and customers reported being approached by a new competitor offering similar services at lower prices.

Solution

GER conducted a thorough investigation using:

• Open Source Intelligence (OSINT)

  We analysed publicly available data to uncover connections between Adam’s contacts and the new competitor, revealing a link to Sandy, a former employee.

• Covert Surveillance

  Monitoring Adam’s daily activities, we discovered his intimate relationship with Sandy, who owned the competing company.

Further inquiries confirmed that Adam had shared confidential company information with Sandy, unknowingly aiding her competitive efforts.

When confronted with evidence, Adam confessed and was dismissed immediately. The client also took action to address the unfair competition.

Outcome

The investigation safeguarded the company’s operations and stopped further losses, allowing the client to restore business integrity and focus on growth.